Repair Service / Spare Parts

If you need any spare part, please do not hesitate to contact our customer sales service. We will be pleased to help you.

You can reach us as follows:


Service-Center Germany

Opening hours

Monday - Thursday: 8.00 a.m. - 3.30 p.m.
Friday:8.00 a.m. - 11.35 a.m.

Contact

Telephone:
Fax:
+49 7720 601-170
+49 7720 601-424
Email:
service@waldmann.com
Address:Herbert Waldmann GmbH & Co. KG
Service Center
Spittelbronner Weg 95
78056 Villingen-Schwenningen

Returns


You want to return a luminaire? Please create your return goods instruction sheet and enclose it to your reconsignment. The appropriate packing slip or the invoice (original in each case) should be enclosed with the defective luminaire. In addition, the luminaire must contain the original rating plate and bar code number or batch number. The customer should describe the defect in as much detail as possible to enable trouble-shooting.


The product must also be properly and securely packaged. Any costs arising from transport damage due to faulty or improper packaging are the sole responsibility of the customer!


Thank you for your assistance.

» Returns


» General Business Terms


Service-Center Switzerland

Opening hours

Monday - Friday:

8.00 a.m. - 11.30 a.m.

1.30 p.m. - 5.00 p.m.


Contact

Telefphone:

Fax:

+41 62 839 12-12

+41 62 839 12-99

Email:
service-ch@waldmann.com
Address:Waldmann Lichttechnik GmbH
Benkenstrasse 57
CH-5024 Küttigen

Service-Center Austria

Opening hours

Monday - Thursday: 7.30 a.m. - 4:30 p.m.
Friday:7.30 a.m. - 0:30 p.m.

Contact

Telephone:
Fax:
+43 7229 67-400
+43 7229 67-444
Email:
info-at@waldmann.com
Address:Waldmann Lichttechnik Ges.m.b.H
Gewerbepark Wagram 7
AT-4061 Pasching/Linz