Corporate Principles Our company is guided by the needs of the customer and the rules of the free
market economy. We focus our objectives on steadily increasing profitability
while taking into account economic and ecological principles to maintain and
protect our business location and jobs. Our goal is always to earn a profit in
order to finance investments for the future out of our equity.
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Partnership with our clients
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| Our global activities are market-oriented. With all of our clients, our aims are
a collaboration as partners, a zero-error orientation, the best possible
environmentally-friendly technology, economical prices, and flexible
service.
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Goal orientation integrating all employees
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| Our corporate management is committed to a comprehensive, forward-looking goal
orientation that integrates all employees. As a basis for this, we maintain an
open information policy, provide suitable benchmarks, and rely on all of our
employees to be committed to performance.
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Qualified, motivated managers and employees
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| The expectations for our products are high. This necessitates qualified,
motivated managers and employees who are prepared to take independent
responsibility for maintaining and improving the company's high standard of
quality on an ongoing basis. Teamwork is essential to this objective. Acceptable
product risks for medical products are determined systematically in a
risk-management process that takes into consideration the relevant standards and
national or regional regulations.
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Continuous improvement
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| The process of continuous improvement is at the heart of all of our efforts. The
corporate reform that has begun is a continuation of this process of improvement
and serves as orientation for our entire team. The just-in-time production
system, featuring a one-piece-flow production workflow, is the foundation for
efficient production with demand-oriented inventory storage and a high degree of
flexibility for our customers.
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Customer pacing
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| The individual processes and their work content are coordinated with one
another. Everybody must work in such a way as to ensure that the internal
customer pacing is achieved and maintained. We require error-free delivery to
the next workstation. This is the only way to prevent waste and in turn reduce
throughput times.
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Zero-error principle
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| Each of our employees must internalize the zero-error principle. Our guiding
principle is: We prevent errors, we do not pass on any errors, and we do not
accept any errors.
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Pull principle
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| The pull principle is one of the essential guiding principles at our company.
Working together on a basis of trust, each employee secures the materials,
information, and support he needs to perform his assigned task on an as-needed
basis. This is the only way to prevent unnecessary waiting times,
overproduction, and incorrect information.
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Suppliers as partners
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| The management system selects appropriate suppliers and service providers to
ensure that the principles of our corporate policy and the quality of the items
we purchase are implemented according to the highest possible standard. In this
process, we see our suppliers as partners.
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Quality
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| To meet our own and our customers' quality requirements, we fulfill all the
requirements of our quality management system.
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Environmental policy
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| We are committed to an environmental policy that does justice to the future of
our firm. In all matters of development, planning, manufacturing, and
distribution, our intention is to take into account the resources of our energy
and raw material sources, workplace safety, health protection, and environmental
protection both inside and outside the company. In our view, environmental
protection is a holistic commitment, and for this reason we integrate our
customers, suppliers, and employees into our environmental policies.
Gerhard Waldmann
Managing Director / Owner
Villingen-Schwenningen, 07. April 2006
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