Repair Service / Spare Parts

If you need any spare part, please do not hesitate to contact our customer sales service. We will be pleased to help you.

You can reach us as follows:

Service-Center Germany

Opening hours

Monday - Thursday: 8.00 a.m. - 3.30 p.m.
Friday:8.00 a.m. - 11.35 a.m.


+49 7720 601-253
+49 7720 601-424
Address:Herbert Waldmann GmbH & Co. KG
Service Center
Spittelbronner Weg 95
78056 Villingen-Schwenningen


Please create your return goods instruction sheet and enclose it to your reconsignment. The appropriate packing slip or the invoice (original in each case) should be enclosed with the defective devicce. In addition, the device must contain the original rating plate and bar code number or batch number. The customer should describe the defect in as much detail as possible to enable trouble-shooting.

The product must also be properly and securely packaged. Any costs arising from transport damage due to faulty or improper packaging are the sole responsibility of the customer!

Thank you for your assistance.

» Returns

» General Business Terms

Service-Center Switzerland

Opening hours

Monday - Friday:

8.00 a.m. - 11.30 a.m.

1.30 p.m. - 5.00 p.m.




+41 62 839 12-12

+41 62 839 12-99

Address:Waldmann Lichttechnik GmbH
Benkenstrasse 57
CH-5024 Küttigen