Repair Service / Spare Parts / Maintenance
If you need any spare part or a Maintenance please do not hesitate to contact our customer sales service. We will be pleased to help you.
You can reach us as follows:
Service-Center Germany
Opening hours
| Monday - Thursday: Friday: |
8.00 a.m. - 4.00 p.m. 8.00 a.m. - 1.00 p.m. |
Contact
| Telephone: Fax: |
+49 7720 601-170 +49 7720 601-424 |
| Email: |
service@waldmann.com |
| Address: | Herbert Waldmann GmbH & Co. KG Service Center Peter-Henlein-Straße 5 78056 Villingen-Schwenningen |
Returns
You want to return a luminaire? Please create your return goods instruction sheet and enclose it to your reconsignment. The appropriate packing slip or the invoice (original in each case) should be enclosed with the defective luminaire. In addition, the luminaire must contain the original rating plate and bar code number or batch number. The customer should describe the defect in as much detail as possible to enable trouble-shooting.
The product must also be properly and securely packaged. Any costs arising from transport damage due to faulty or improper packaging are the sole responsibility of the customer!
Thank you for your assistance.
Service-Center Switzerland
Opening hours
| Monday - Friday: |
8.00 a.m. - 11.30 a.m. 1.30 p.m. - 5.00 p.m. |
Contact
|
Telefphone: Fax: |
+41 62 839 12-99 |
| Email: |
service-ch@waldmann.com |
| Address: | Waldmann Lichttechnik GmbH Benkenstrasse 57 CH-5024 Küttigen |
Service-Center Austria
Opening hours
| Monday - Thursday: | 7.30 a.m. - 4:30 p.m. |
| Friday: | 7.30 a.m. - 0:30 p.m. |
Contact
| Telephone: Fax: |
+43 7229 67-400 +43 7229 67-444 |
| Email: |
info-at@waldmann.com |
| Address: | Waldmann Lichttechnik Ges.m.b.H Gewerbepark Wagram 7 AT-4061 Pasching/Linz |