Returns

Please note that the goods are not picked up by Waldmann!
The return of goods must generally be "free domicile" or in accordance with Incoterms® 2010 - DAP Villingen-Schwenningen, otherwise we reserve the right to refuse acceptance.

Notes:

When returning a defective free-standing luminaire, please do not send the base, unless the complaint is explicitly about the base.
If there is a supposed loss of luminosity in the Tevisio magnifying luminaires, please check the segment circuit in advance by double-clicking on the ON/OFF switch.